Independence is not optional.
We have no commercial relationship with any service providers. Our analysis is the same whether your contractor likes the answer or not.
Our mission
Technology Advancement support maintenance efficiency.
By combining lift engineering expertise with AI-assisted analysis, MAPLE Ascent turns complex performance data into clear advice — helping owners, asset managers and service providers improve reliability, strengthen maintenance outcomes and support higher equipment availability.
MAPLE Ascent exists to change that. We bring together the operational data, the maintenance record and the analytical layer that makes both useful — into one transparent reporting environment owned by you, not your contractor.
What MAPLE stands for
MMaintenance
AAssessment
PProgram for
LLifts and
EEscalators
Ascent is the platform. MAPLE is the Framework. Together they're an intelligent solution, not just a dashboard — the way our consultants have worked for years, finally delivered as software.
What we believe
Four principles. Every release, every screen, every conversation.
Raw data, untouched.
Raw data flows from the service provider's system into MAPLE Ascent securely — without human intervention or amendment.
Plain language, every screen.
If a metric needs three caveats to be understood, it doesn't ship. We surface the answer, the unit, and the action — and a way to dig deeper when you want.
Built by people who specialise in lifts.
Our development team includes partners and engineers who write the inspection reports. Andy was scoped against what they actually get asked by our client.
The story so far
From a method, to a platform, to a category.
2018
MAPLE method first deployed
Internal framework for assessing lift maintenance performance across a 60-asset Australia portfolio.
2021
First reporting platform shipped
Bespoke build for an institutional client — the seed of what became Ascent.
2023
MAPLE Ascent founded
Spun out as an independent product team. First three platform clients onboarded.
2025
Andy launches in beta
Conversational portfolio assistant moves from internal tool to user-facing capability.
2026
AUS + NZ expansion
Live across multi-site portfolios. Over $200M+ maintenance contract under MAPLE Framework.
Want to see how it would work on your portfolio?
Send us your asset list. We'll come back within two working days with a free desk-based assessment — what we'd surface, what we'd ask your contractor, and what it would take to onboard.