Independence is not optional.
We have no commercial relationship with any service providers. Our analysis is the same whether your contractor likes the answer or not.
Who we are
What MAPLE Ascent is.
MAPLE Ascent — the Maintenance Assessment Program for Lifts and Escalators — is an independent vertical-transportation intelligence platform. It brings shutdowns, availability, maintenance and lifecycle data into one clear, structured reporting environment, with Andy, an AI assistant, to answer the questions in plain language. Owners and asset managers across Australia and New Zealand use it to see how their lifts are performing against the service levels in their maintenance agreement, and to plan capital works with confidence.
What MAPLE stands for
MMaintenance
AAssessment
PProgram for
LLifts and
EEscalators
Ascent is the platform. MAPLE is the Framework. Together they're an intelligent solution, not just a dashboard — the way our consultants have worked for years, finally delivered as software.
What we believe
Four principles. Every release, every screen, every conversation.
Raw data, untouched.
Raw data flows from the service provider's system into MAPLE Ascent securely — without human intervention or amendment.
Plain language, every screen.
If a metric needs three caveats to be understood, it doesn't ship. We surface the answer, the unit, and the action — and a way to dig deeper when you want.
Built by people who specialise in lifts.
Our development team includes partners and engineers who write the inspection reports. Andy was scoped against what they actually get asked by our client.
The story so far
From a method, to a platform, to a category.
2018
MAPLE method first deployed
Internal framework for assessing lift maintenance performance across a 60-asset Australia portfolio.
2021
First reporting platform shipped
Bespoke build for an institutional client — the seed of what became Ascent.
2023
MAPLE Ascent founded
Spun out as an independent product team. First three platform clients onboarded.
2025
Andy launches in beta
Conversational portfolio assistant moves from internal tool to user-facing capability.
2026
AUS + NZ expansion
Live across multi-site portfolios. Over $200M+ maintenance contract under MAPLE Framework.
Pricing
Clear pricing — reports online, tenders by enquiry.
Buy a report online and get started in minutes, or send us an enquiry for a maintenance tender. Report prices are ex GST; GST is added at checkout.
Maintenance tender
By enquiryOn enquiry
Run a probity-clean lift maintenance tender end-to-end in the secure Tender Box — every release, clarification and submission recorded.
One building or a whole portfolio — send us an enquiry for a fee proposal.
Traffic & Energy reports
Per studyA$500 per building
ex GSTA standards-grounded Traffic Studio or EnergyCalc report for one building — waiting time and grade, or ISO 25745 energy class and cost.
Priced per study. Buy Traffic or Energy on its own.
Combined report
Both studiesA$1,000A$750 per building
ex GSTTraffic performance and ISO 25745 energy in one MAPLE-branded deliverable — the only report that puts both in a single document.
Run both studies on one building, then request the combined report.
Free estimate
FreeA$0 no card needed
ex GSTModel a lift group in Traffic Studio or estimate energy in EnergyCalc — free, in your browser. The fast first read before you commission a paid report.
A great way to see the tools before you buy.
Reports are generated, not certified — engage a technical consultant for a relied-upon professional opinion.
Want to see how it would work on your portfolio?
Send us your asset list. We'll come back within two working days with a free desk-based assessment — what we'd surface, what we'd ask your contractor, and what it would take to onboard.